How to customize notification emails in the Traxbean GPS positioning system

The Traxbean GPS positioning system is a SaaS software platform that can provide services to different customers simultaneously. This platform integrates various smart devices provided by ThinkRace, such as smartwatches, BLE beacons, electronic ankle monitors, electronic wrist monitors, RFID readers, etc. Customers use these smart devices and the Traxbean SaaS platform to provide community correction services, smart construction site personnel management, elderly safety and health management, and health and management for special populations.


In the Traxbean platform, real-time tracking, historical trajectories, electronic fences, alarm management, distance alarms, health monitoring, health reports, and attendance management are provided. In the positioning management module, we offer traditional map displays, such as Google Maps, Gaode Maps, OpenStreet Map services, and support over ten different map types in the system. In addition, we also provide customized indoor map positioning services for customers. Customers can achieve indoor map positioning based on the floor plans of their buildings, combined with the BLE beacons or RFID readers we provide.


In daily operations, our administrators would like to be informed of alarm information from different users as soon as alarms occur. The Traxbean system supports various types of alarms, such as SOS alarms, fall alarms, immobilization alarms, electronic wrist monitor opening and closing alarms, electronic fence alarms, health abnormality alarms like high or low heart rates, temperature alarms, and distance alarms. The system will push these alarms to subscribed customers via email or SMS when they occur. Now let's introduce how to use these alarm subscription services.


Step 1, set up your SMTP service. If you do not set it up, the system will use the default Traxbean mail server to send emails. If you set it up, the emails received by your users will be sent from the specified email address and display your company name. The steps are as follows. It is important to note that after entering your specified SMTP server, you need to click on the validation process as shown in step 3 in the image to ensure that your email service can smoothly send emails.

Step 2, set the notification plan. After you have associated the smartwatch with the individuals you need to manage, if you need to receive alarms from these care targets, you need to set up a notification plan, which is a subscription process.

In the setting of the subscription alarm notification plan, as shown in the figure below, you can choose the loved ones you care about, as well as the types of alarms you want to subscribe to. You can also choose different subscription periods, such as receiving notifications only during working hours from Monday to Friday.

After completing the above two steps, you can already receive alarm messages in your set email. If you want to further customize the content of email notifications, such as what actions the administrator should take when an SOS alarm occurs, you can write it in the email, or in the case of electronic fence alarms, what actions you want them to take, etc. At this point, you need to do the third step setting.


Step 3 is set as follows. You need to set the Notification Template, through which you can set different content for different alarm emails. After these three steps, you have completed the complete subscription to alarm information. Currently, subscription supports email sending. If customers need to add SMS sending, they can contact our sales team for more details.

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